DN Contractor Time Entry Requirements

All time must be accompanied by a valid ticket number. if you do not have a ticket number, please contact our Help Desk at 281-516-8112 and one will be provided to you.  If you time entry has related deliverables, please follow the specifications below.

NOTE: All fields require an entry.
To confirm receipt, please call: the Help Desk at 281-516-8112 option 2

Specifications for signed work orders:

  • Please provide all signed work orders in PDF format.
  • For iPhone or Android, you can use Camscanner to turn your signed work order into a pdf that you can upload. Click here to visit website to download.

Specifications for pictures:

  • All pictures must be set at 1280 x 720 – standard high density (HD)
  • Must not be blurry
  • Must be horizontal

Specifications for videos:

  • MUST be horizontal
  • WVGA/ (Wide SD) / 720 x 480 so for a 60 second video at this setting will be around 26mb.
  • Provide videos in 60 second slots.

Upload Form specifications:

  • Acceptable file formats: .gif, .png, .jpg, .jpeg, .pdf, .docx, .xls and .xlsx
  • Max of 50mb per upload limit.
  • All uploads will be zipped together and sent to Help-Desk


    To select multiple files, use ctrl-click after you click on Choose Files button. [multifile multifile-172 limit:52428800 filetypes:jpg|jpeg|gif|png|pdf|docx|xls|xlsx|mp4]