7. Do you have an answering service or after-hours emergency number? If so, please enter what type and the telephone number. If not, please enter n/a. *

8. If your phone systems fails for any reason, what number would you like all calls to be routed to temporarily? Can be any number, including a cell phone (e.g. 832-xxx-xxxx Cell Phone Office Manager, etc...)

9. How many phones do you currently have?

10. What are your normal business hours?(e.g. Monday-Friday 9-4 pm Sat and Sun closed)

11. If no one answers a call, where would you like the caller to be redirected to? (e.g. to voiemail of ext: xxx, answering service, etc...)

12. What are your current extension numbers for all your phones? (e.g. 1001-Manager, 1002-Support Tech 1, 1003-Receptionist). If you don't know, just indicate "unknown"

13. Will all extensions require a voicemail box?

YesNo

14. If not, please indicate which ones will require voicemail

15. When someone calls the main office, which extensions would you like to ring together?

16. If no one answers the phone call, where would you like to send the caller? (Could be an external number, specific extension voicemail, a new voicemail box that is shared, etc...)

17. Do you want to use our one-time no charge customized music on hold offer? *

Select OneYesNo

18. If selected yes, please enter your music file selection here (Selection of music samples on right):

19. If selected yes, please enter a brief on hold message here. Limit to one sentence please. (e.g. Thank you for calling your business name, someone will be with you shortly):

20. As of 02/2018 H.R. 582-Kari's Law is now in effect and in order to meet the additional compliance requirements, please provide a monitored email address that all 911 dialed from office notifications will be sent to.

21. Please provide the email and password we can use for the smtp relay for emails from your PBX. SMTP stands for Simple Mail Transfer Protocol, and is essentially the backend system that helps send, receive, and relay messages between email senders and receivers. If you do not know, please provide a contact from your IT Department and we will each out.

22. Please indicate if you have any computers that are utilizing wireless connectivity because physical cabling is not in place or is not working.

23. Please provide any additional information here you would like for us to consider when building your new PBX:

24. Upload the signed LOA Form and a current telephone bill. To select multiple files, use ctrl-click after you click on Choose Files button.

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