Sangoma Series IP Telephones Quick User Guide and Basic Phone Operations #

USING THE HEADSET OR SPEAKER #

• Use the Speaker Button to turn speaker on/off
• Use the Headset Button to use the headset once it had been

Making A Call

• Take Handset/Headset off-hook or press Speaker button or an available LINE key (activate speakerphone).
• The line will have dial tone and the corresponding lines LED will turn
• If you wish, select another LINE key (alternate SIP account).
• Enter the phone
• Press the SEND Horizontal Soft

REDIAL #

• Press the History key and select the number to
• Press the Send

ANSWERING CALLS #

Single Incoming Call:

1)     Answer call by taking Handset/Headset off hook or press SPEAKER or by pressing the corresponding account LINE button.

Multiple Incoming Calls:

• When there is a call waiting, users will hear a Call Waiting
• The next available LINE will flash
• Answer the incoming call by pressing its corresponding LINE
• The current call will be put on
• Toggle between the calls using the LINE

ENDING A CALL #

End a call by pressing the “Cancel” soft key or hang up the phone.

CALL HOLD/RESUME #

• Hold: Place a call on ‘hold’ by pressing the hold
• Resume: Resume call by pressing the corresponding blinking

CALL TRANSFER #

If you are in a call and wish to transfer the call to another party.

Blind Transfer: #

• Press Transfer
• Dial the number and press the Send button to complete the transfer of active

Attended Transfer: #

• Press an idle line key to make a new call and the active LINE will be placed on hold
• Once the call is established, press Transfer button followed by the LINE button of the held line to transfer the
• After the call is transferred, phone will display idle

Transfer to Voicemail: #

• Press the Transfer to Voicemail
• Dial the destination extension
• Press the Done soft

Call Park: #

• Press the Call Park button
• The system will announce the parking space (71- 78).

Retrieve Call Park: #

• Press the Call Park
• Scroll to the parking space, (71 – 78). The system will display the parking space as well as caller

Initiate a Conference Call: #

If you are already in a conversation and wish to bring a third party together in a 3-way conference.

• Press the Conference button, or the Conference soft
• Dial the third-party number followed by the SEND
• When the call is established to the third party, press the Conference soft key to initiated 3-way

Leave a Conference Call: #

• While in a conference call, press the Leave soft key
• The two other party will now be joined Good to use when tying two outside party’s together.

Split a Conference Call: #

• While in a conference call, press the Split soft
• The two other party’s will be placed on hold and can now be handled

End a Conference Call: #

1)     Press “Cancel” soft key in to end the conference call and hang-up.

VOICEMAIL MESSAGE #

A blinking red MWI (Message Waiting Indicator) indicates a message is waiting.

1)     Press the message button to access visual voicemail messages.   Select the message you would like to hear first.

MUTE #

• Press the MUTE button  to mute the
• The Mute icon indicates whether the microphone is

VOLUME ADJUSTMENT #

Use the volume button to adjust the ring volume when the phone is idle. Press the volume button during an active call to adjust the call volume.