How to Wipe and Reload a PC or MAC

Resetting a Windows 10 PC

  1. Go to Settings: Open Start Menu and type Settings or simply click on the gear icon, just above power icon. Click on Setting Button
  2. Select Update & Recovery: On clicking settings, you will find Update & Recovery option under windows setting. Select Update & Security
  3. Now Click on “Recovery” in the left pane. Click on Recovery in the Left Pane Windows will display 3 options: Reset this PC: “Reset this PC” is best to get PC in its factory default configuration. Go back to your previous version of Windows: This option is for Windows insiders who want to go back & use the previous version of Windows. Advance Start-up: It allows you to boot from a device or disc (USB drive or DVD).
  4. If you choose “Remove Everything” window will pop up with to more options. Select “Just remove my files” or “Remove file and clean the drive”. Select Just remove files or remove file clean drives “Just remove my files”.
  5. Click on Next: As you have selected any one option, then your Windows show you warning message that you won’t be able to roll back to a previous version of your Windows and it will show you ready to Reset this PC with Reset and Cancel button.
  6. Click on Reset button: If you are ok with the warning then click on the Reset button. Windows will then take several minutes to restart & reset all the settings.
  7. Click on Continue: Once the process complete, Windows will prompt with three options to choose. Click on Continue.

Resetting a Windows 8 PC

  1. Press the Windows + C keys at the same time. This brings up the Charms bar.
    STEP 2: Select “Settings,” then select “Change PC Settings.”
  2. Select “General,” and then mouse to “Remove everything and reinstall Windows”
    STEP 4: Click on “Get Started,”
  3. Select “Clean the drive fully.” This option wipes your hard drive and reinstalls Windows 8 like new.
  4. Click on “Reset” to confirm that you want to reinstall Windows 8. Your PC will reset itself, reinstall Windows 8, and display the Welcome screen when complete.

Resetting a Windows 7 PC

NOTE: Windows 7 requires an installation or USB disc to reset PC. Also, be sure that you have the Windows Key. You may need to call in and activate.

  1. Insert the CD or DVD in the disc tray
  2. Boot the computer
  3. At the Install Windows screen, select a language, time and keyboard
  4. Click Next
  5. Click Install Now
  6. Accept the license terms by clicking the “I accept the license terms” checkbox
  7. Click Next
  8. Select Custom (advanced) at the “Which type of installation do you want?” question screen
  9. Follow the instructions to install Windows 7

Resetting a MAC

  1. Restart in Recovery Mode – Click  and choose Restart. When the Mac shuts off and then powers back on, press and hold Command+R keys until you see the Apple logo. Then release the keys and proceed to the next step.
  2. Erase Data from Mac Hard Drive – While in Recovery Mode, you won’t see your usual login screen. Instead, you’ll see the “macOS Utilities” window. Here are your next steps:
    1. In the macOS Utilities window, choose Disk Utility and click Continue.
    2. Choose your startup disk and click Erase.
    3. Choose Mac OS Extended (Journaled) as the format.
    4. Click Erase.
    5. Wait until the process is finished. When it’s done, go to the Disk Utility menu at the top and quit Disk Utility.
  3. Reinstall macOS – Now, with your hard drive completely erased and free of any data, you can perform a clean install of macOS. You can do so while your Mac is still in recovery mode. From the same macOS Utilities window, choose Reinstall macOS (Reinstall OS X in older versions).

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