Game Console connection issues

My game console can’t connect to Wi-Fi #

First, check social media and Downdetector to make sure nothing is wrong with your gaming platform — sometimes Xbox Live or Playstation Network goes down for any number of reasons, but they’re typically back up again after a short period.

If everything looks all right there, reboot both your router and your game console and see if they can successfully connect. This is also a good time to test your internet connection. Major systems like Xbox and PlayStation have an option in their Settings menu to test your internet connection. On PlayStation, head to Settings, then Network, then select Test Internet Connection. On Xbox, go to Profile & System, select Settings, and in the General section, select Network Settings, where you will find an option to Test Network Speed & Statistics. This can provide more information about what’s going wrong, and even tips on what you may need to change.

If your console and router seem to be acting properly but Wi-Fi keeps dropping, you may want to try moving the two devices closer to each other to see if the signal improves. Try to remove any material or objects between the console and router: Placing both in a high, clear location often brings the best results.

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