Common Outlook Issues

Common Outlook Errors #

There can be many reasons for an issue in Outlook:

  • Sudden power failures
  • Corrupted or inaccessible PST file
  • Virus attack on the system
  • Using an old version of Outlook
  • Incorrect configuration of Outlook

Many times the above can be the cause but never underestimate that the issue can be layered, and not a single cause responsible.

Most Common Microsoft Outlook Issues: Its Solution #

Here are some of the more common issues and steps to properly to recover from these Outlook errors.

1) Sluggish or Inactive Outlook Performance #

If a user is using Outlook from a long time or he is a constant user of Microsoft Outlook, then you may be familiar to this errors. Over a period of time emails, entries, calendars, contacts, tasks, notes etc. keeps on piling up on Outlook and PST size increases abnormally large. After a point of time, the size reaches its limit and results in the slow working of Outlook account/profile.


You can simply starve the PST file. Delete all unwanted emails that are larger than 100 kb. Clean your Deleted Items Folder properly. If there is an important email then store it in the disk and clear the PST; clear all the trash.

2) Outlook Crashes Unexpectedly #

This can be considered as the most common Outlook error that faced by almost all MS Outlook users of any versions like Outlook 2019, 2016, 2013, 2010, 2007, 2003 etc. Outlook not responding, hangs, freezes or crashes while running and before starting. Sometimes the things which are meant to help the user itself causes trouble to them. There are many third party Outlook add-ins which are designed to help and make Outlook interface and usage easier and simple. But sometimes these Outlook add-ins itself get corrupted and generate errors in the account. Sometimes Add-ins in the account may affect the performance and speed and finally end up in Outlook profile crashing.


To solve this issue you just have to restart Outlook in safe mode and check that is it working properly. Then disable the unwanted or problematic add-ins from your account effectively.

3) Outlook PST is Not a Personal File Error #

A user may get this error The file Outlook.pst is not a personal folder file if there is a corruption in PST data file or if there is a sudden power failure. And this Outlook error also appears, if users PST file is marked as “read-only” attribute or saved in an external drive.


To fix this most common Outlook error related to PST data file, you have to follow the following steps:

  • First of all, move your PST file from external drive to the hard drive.
  • After this, uncheck the “Read Only” attribute by going in its properties.

4) Your Are Sending Spam Mails #

Many of your friends may have told you that they are getting unwanted or spam emails from you. And this all happens without the users’ knowledge. This could be dangerous if the receiver is a business associate and the mail is irrelevant. The reason behind this error can be a malware in your computer system that has access to your email address. And the other possible reason is that, may be your Outlook email account is hacked.


To fix Microsoft Outlook issue, you can just simply change your email password. But in some cases a user is not able to change the password, then you have to report this Outlook problem to the support immediately. You can also run an anti-virus scan on your system to remove the malware.

5) Cannot Start Outlook.exe #

The next most common Outlook error or issue that we will be talking about is, Microsoft Outlook fails to start Outlook.exe properly. According to many experts, corrupted PST file or corrupted navigation pane settings cause this error. Whenever you see a file with a name like, file_name.xml and its size is zero then this indicates that this file is corrupted.


Outlook.exe not opening or starting comes under Microsoft Outlook common errors list. O resolve this Outlook issues, you need to disable Add-ins in your account. Follow the following steps to fix Outlook issues.

  • Go to Start >> type “Outlook.exe/safe” in the search box.
  • Then remove all the add-ins.

Note: To disable all the add-ins follow the following steps:

  • Choose file Tab >> Options >> Add-Ins >> select Com Add-Ins.
  • Now click on Go option >> clear all the choices in the list box.
  • Then click on the OK button and restart Outlook.

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