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General Support

18

How to Clean and Optimize a PC or MAC
How to Wipe and Reload a PC or MAC
“Out of stack” error when using Realpage.com, and RealPage is unresponsive
Deep Freeze Setup
Yardi Checkscan installation
WEB TITAN – Web filtering when DNS server is local (on-site)
How to rename and recreate Microsoft Outlook data (.OST) file
How to rebuild search index in Outlook
Quickpen / SQL not working
How to install Autoid Mechanical
Crystal reporting issue wait time is excessive
How to Remove Labtech Agent (from another Vendor)
Firefox can’t install on Clients on Domain Server with GPO Policy
Multi-User access error in Quickbooks
RDM check scanner device will not scan checks into OnePage
Labtech screen connect will not install
Connecting Roku or FireStick using WPA 2 Enterprise authentication on WiFi
How to write a Help Desk Ticket

Email

5

Email Ettiquette 101
Common Outlook Issues
How to install the Outlook App on your mobile device
Disable focused inbox in Outlook
Create new signature in Outlook 365

How-to

27

Keyboard Shortcut keys
PC Shortcut – Physical Character Keys
Windows Shortcut Keys
Windows Function Keys
Windows 7,8 and 10 Keyboard shortcuts
Apple Shortcuts
Microsoft Excel Shortcuts
Microsoft Word Shortcuts
Google Chrome Shortcuts
Internet Explorer Shortcuts
Microsoft Outlook Keyboard Shortcuts
Firefoe Browser Shortcuts
How to see the WiFi password on your PC or Laptop
Zebra printer and drivers installation
Sage 50 Email Setup Instructions
Common Solution to everyday PC problems
Fice Common VPN problems and how to fix them
Ten most common printer problems
The Perfect Service Ticket
PBX How-To Guide
How to use your Client Support Portal
How to install the Remote Access Tool
How to access your Phone User Control Panel
How to use the DN Chat to connect with us
Auto-Save Feature on Office 365
How to factory reset your Dell Windows 10 PC
How to use the Windows Provisioning package after a Factory Reset

Security

6

Scanning your computer for Malware
How to spot and protect yourself from a Phishing attempt
How to tell if your PC is infected?
How to disable your Malwarebytes Enterprise Temporarily
The five most common ways you will get infected
Password Security

Voice

9

How to use your new Digium Phone
Digium Phones Getting Started Guide
Sangoma Phones Getting Started Guide
Choppy call quality
Can’t make calls
No sound in calls
Calls go straight to voicemail
What is and How-to for your FOP Switchboard
How to use your Digium Phone

WiFi

8

WiFI Connectivity – Slow internet everywhere
One device will not connect to WiFi
Recent update and WiFi issue
Satellite Router not connecting
Smart Devices not connecting
Game Console connection issues
Wireless printer connection issues

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Docs
Voice

Voice

How to use your new Digium Phone
Digium Phones Getting Started Guide
Sangoma Phones Getting Started Guide
Choppy call quality
Can’t make calls
No sound in calls
Calls go straight to voicemail
What is and How-to for your FOP Switchboard
How to use your Digium Phone

Mailing Address

7601 FM 1960 East Road #194
Humble, TX 77346

Contact information

Business: 281.516.8112
Fax: 1-877-556-7917
Mon -Fri 9-6 p.m. Closed Sat & Sun

Houston Office

15355 Vantage Parkway West #107
Houston, TX 77346

Lucknow, India International Office

Om Sai Complex Jankipuram

Lucknow 226021

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